It’s never been a more exciting time to join Vistra.

At Vistra our purpose is progress. We believe that our clients have the power to change the world and to do great things for global progress, and we exist to remove the friction that comes from the complexity of global business – to help our clients achieve progress without friction.

But progress only happens when people come together and take action. And we’re absolutely committed to building a culture where our people can do just that.

We have an exciting opportunity for you to join our team as Senior Associate – Vistra Affiliate Excellence reporting to the Manager Affiliate Excellence. This full-time position is based in Mumbai, India and offers regional coverage, allowing you to make a significant impact to Operations Department.

Purpose of the Role:

We are looking for a Senior Associate – Vistra Affiliate Excellence to support affiliate operations, SAP deployment activities, operational governance, and process execution across multiple jurisdictions. This role will play a critical part in supporting the rollout and ongoing management of SAP-related processes, purchase order administration, work package management, rate card deployment, data analysis, and operational issue resolution.

The successful candidate will be highly analytical, detail-oriented, and comfortable working with large datasets, multiple systems, and evolving operational processes. The role requires strong problem-solving capabilities, the ability to investigate and resolve operational challenges independently, and a willingness to support broader affiliate management activities as the function continues to evolve.

Key Responsibilities:

1. SAP Operations & Deployment Support:

• Support SAP deployment and onboarding activities for new countries, entities, and business units
• Assist with work package setup, mapping, validation, and maintenance activities
• Support purchase order (PO) creation, updates, monitoring, and related administrative activities
• Perform data validation, reconciliation, and issue resolution during SAP implementation and transition activities
• Coordinate with SAP, Finance, Procurement, and Operational teams to resolve system and process-related issues
• Support testing, deployment, and hypercare activities for new SAP enhancements and process changes
• Maintain process documentation, deployment trackers, and implementation status reports.

2. Data Analysis & Operational Support:

• Analyze operational data to identify discrepancies, trends, risks, and process improvement opportunities
• Prepare and maintain management reports, dashboards, trackers, and operational metrics
• Conduct data cleansing, validation, and quality reviews to ensure accuracy and completeness of records.
• Support investigation and resolution of operational issues, exceptions, and escalations.
• Assist with reporting requirements related to affiliate engagements, purchase orders, work packages, and operational performance.

3. Affiliate Operations & Engagement Support:

• Support onboarding and setup activities for new affiliates and supplier relationships.
• Assist with preparation and maintenance of affiliate agreements, rate cards, and engagement-related documentation.
• Support new engagement requests, change requests, and affiliate administration activities.
• Maintain affiliate records, operational trackers, and governance documentation.
• Coordinate with internal stakeholders and affiliates to ensure timely completion of operational activities.

4. Process Governance & Continuous Improvement:
   
   

• Support implementation of governance controls and operational best practices.
• Identify process gaps, inefficiencies, and manual activities and recommend improvement opportunities.
• Assist in developing SOPs, process documentation, and operational guidance materials.
• Participate in automation, process improvement, and transformation initiatives
• Support continuous improvement activities aimed at increasing efficiency, accuracy, and scalability.

Key Requirements:

Education & Experience:

• Bachelor’s degree in business administration, Finance, Commerce, Operations, Information Systems, or related discipline.
• 3–6 years of experience in operations, SAP support, finance operations, procurement operations, data analysis, or related roles
• Experience working in multinational, shared services, or global operations environments preferred.

Core Skills:

• Strong analytical and problem-solving capabilities.\
• Advanced Excel skills including Pivot Tables, XLOOKUP, Power Query, data validation, and reporting.
• Ability to work with large datasets and perform detailed analysis.
• Strong attention to detail and ability to identify data inconsistencies and operational risks.
• Ability to investigate issues independently and drive resolutions.
• Strong organizational skills with the ability to manage multiple priorities simultaneously.
• Effective stakeholder management and communication skills.
• Proactive mindset with a strong sense of ownership and accountability.

Preferred Skills:

• Experience supporting system implementations, operational transformations, or process improvement initiatives.
• Experience in purchase order administration, procurement operations, finance operations, or shared services environments.
• Experience working with affiliate, vendor, supplier, or third-party management processes.
• Knowledge of process mapping, governance controls, and operational documentation.
• Experience supporting automation, workflow optimization, or continuous improvement initiatives.
• Exposure to SAP, ERP systems, or similar enterprise platforms would be preferred.

Technical Knowledge:

• Strong proficiency in Microsoft Excel.
• Experience working with SAP (S/4HANA preferred).
• Familiarity with reporting tools such as Power BI or similar dashboarding platforms.
• Experience using workflow, ticketing, or operational tracking tools.
• Comfortable working across multiple systems and adapting to new technologies and processes.

What We Offer:

• A collaborative work environment focused on innovation and growth.
• Exposure to cutting-edge automation and digital transformation technologies.
• Competitive compensation package, including benefits and development opportunities.
• Flexibility to work on diverse, impactful projects.

Company Benefits:

At our Vistra GSC office, we believe in putting our employees’ well-being first! We offer a remote working arrangement.

Additionally, we provide attractive insurance benefits, excellent job exposure and career prospects.

If you are excited about working with us, we encourage you to apply or have a confidential chat with one of our Talent Acquisition team members. Our goal is to make this a great place to work where all our people can thrive. We hope you join us on this exciting journey!