It’s never been a more exciting time to join Vistra.  

At Vistra our purpose is progress. We believe that our clients have the power to change the world and to do great things for global progress, and we exist to remove the friction that comes from the complexity of global business – to help our clients achieve progress without friction. 

But progress only happens when people come together and take action. And we’re absolutely committed to building a culture where our people can do just that.  

We have an exciting opportunity for you to join our team as Billing Associate. Reporting to the Manager, Billing, this full-time and permanent position is based in Mauritius and offers regional coverage, allowing you to make a significant impact to our Billing Services and its’ growth.

Key Responsibilities

• Create and maintain customer, project, work package, billing plan, and related master data in SAP and other systems, ensuring accuracy, completeness, and billing readiness.
• Review, validate, and process requests received through shared mailboxes, ensuring all required information and approvals are in place.
• Perform data quality checks and resolve discrepancies, system issues, and process exceptions, escalating where necessary.
• Liaise with Business, Billing, Finance, Project Managers, and other stakeholders to obtain information, resolve queries, and support efficient service delivery.
• Manage assigned workload and ensure requests are completed within agreed service levels, turnaround times, and compliance requirements.
• Ensure compliance with internal policies, procedures, and relevant process manuals.
• Maintain accurate records of work completed and time entries in Time Tracker to support monthly statistics and rebilling data.
• Collate and validate relevant data for reporting purposes.
• Liaise professionally with internal and external stakeholders to ensure quality service delivery.

Key requirements:

• Strong attention to detail, with the ability to maintain accuracy when handling billing, financial, and client data.
• Excellent written and verbal communication skills, with the ability to engage effectively with stakeholders at different levels.
• Ability to adapt to changing priorities, work situations, and business requirements.
• Flexible and willing to support different teams and processes as required.
• Able to work well under pressure while meeting deadlines and maintaining quality standards.
• Self-driven, highly motivated, and able to work independently with minimal supervision.
• Proficient in Microsoft Office applications, particularly Word and Excel.
• Strong team player with a collaborative and service-focused approach.
• Minimum of 2 years’ relevant experience in billing, finance, accounting, or a similar operational role.
• A degree in Accounting, Finance, or an equivalent qualification.

Company Benefits:

At our Vistra Mauritius office, we believe in putting our employees’ well-being first! We offer a flexible hybrid working arrangement and probation leave.

Additionally, we provide a fully sponsored Medical Scheme, Sponsored ACCA and ICSA, Study/Examination Leave, Pension Scheme, Group Personal Accident, Death & Disability Cover and an excellent job exposure and career prospects.

If you are excited about working with us, we encourage you to apply or have a confidential chat with one of our Talent Acquisition team members. Our goal is to make this a great place to work where all our people can thrive. We hope you join us on this exciting journey!