Team Leader - KYC

It’s never been a more exciting time to join Vistra.  

At Vistra our purpose is progress. We believe that our clients have the power to change the world and to do great things for global progress, and we exist to remove the friction that comes from the complexity of global business – to help our clients achieve progress without friction. 

But progress only happens when people come together and take action. And we’re absolutely committed to building a culture where our people can do just that.  

We have an exciting opportunity for you to join our team as Team Leader, KYC. Reporting to Operation Manager, this full-time and permanent position is based in Kuala Lumpur Malaysia and offers regional coverage, allowing you to make a significant impact to our team and its’ growth.

The position will be supporting the KYC team within Global Service Delivery (GSD) Malaysia, who is supporting various regulated markets where the regulatory environments are constantly evolving and challenging. The tightening of these requirements leads to heightened expectations about the quality of files, risk assessment, screening, documentation and Client Due Diligence (CDD) of our clients.

Key responsibilities:

• Manages/supervises team members handling KYC reviews and screening activities within the KYC team.
• Perform 4-eye checks or second level reviews on assessments completed by the KYC Specialists.
• Escalate incremental risks for high risk and PEP clients to Compliance for approval.
• Escalate potential reportable event/breach to Operation Manager of KYC Team and Head of KYC Services.
• Manage communication with Donor Country Stakeholders and Senior Management to ensure all operational, administrative and compliance function are duly executed in accordance with established policies and procedures,
• Preparing reports on KYC status and trends, contributing to continuous improvement of the due diligence process.
• Stay informed about relevant regulations and industry standards related to KYC and client due diligence.
• Address queries and escalations and provide solutions that are effective and efficient.
• Arrange for the set up and grant access to new hires/new users.
• Ensure adherence to standards and procedure
• Perform any other ad-hoc tasks and project work as assigned

Key requirements:

• Possess 6 years of Know Your Client (KYC), Customer Due Diligence or Name Screening experience in a financial institution or equivalent function.
• Experience in people management and operations is an added advantage.
• Strong knowledge of AML rules and governance and practices.
• Experience with Viewpoint and Fenergo is an added advantage
• Strong proficiency in English
• Able to read and write Simplified Chinese is an advantage
• Bachelor’s Degree in related discipline e.g. Corporate Administration, Corporate Governance, Finance and Economics
• ACAMS qualification / graduate preferred.

Company Benefits:

At our Malaysia office, we believe in putting our employees’ well-being first! We offer a flexible hybrid working arrangement and birthday leave.

Additionally, we provide comprehensive medical insurance and dental coverage, wellness allowance and competitive annual leave entitlement to support your well-being and time to recharge or explore your passions out of work.

As advocates of continuous learning and professional development, we provide an internal mentorship program and reimburse professional membership fees for certifications like ICSA, ensuring you stay ahead in your field.

If you are excited about working with us, we encourage you to apply or have a confidential chat with one of our Talent Acquisition team members. Our goal is to make this a great place to work where all our people can thrive. We hope you join us on this exciting journey!