Senior Client Manager

Requisition ID:  6423

Each one of us brings something different to Vistra, working as one team to deliver the right solution.That’s why our clients choose to work with us – the power of our combined skills makes us unstoppable.Vistra offers a unique platform for our clients and our people to seize the world of opportunities.At the heart of everything we do are our core values:Committing to clients, Working as ONE Vistra, Empowering people and Doing the Right thing.


Why Vistra


At Vistra, we believe our clients’ businesses and people can make a difference in the world. That’s why our work is focused on helping our clients act with confidence and speed to seize opportunity wherever it arises. As a global corporate service provider and fund administrator with more than 5,000 professionals in over 45 jurisdictions, we empower legal entities globally to work smarter, grow faster, act responsibly, protect capital and scale across borders — by doing what we do best: reducing risk and enhancing efficiency.


We support our clients over six sectors: Private Equity, Real Estate, Capital Markets, Corporate, Company Formation and Private Wealth and deliver value across three service lines:


  • Governance, Risk and Compliance
  • Advisory and Transaction Support
  • Finance, Accounting and Administration


We grow when you grow, and we succeed when we work together across boundaries and borders, as one team. So, our promise to our clients is the same to you: working together, we will give you the confidence, the tools and the support to achieve your ambitions and leverage your unique skills — to seize your opportunity and help make a difference in the world.


You can also check out our LinkedIn Life page and our About us page to get a sense of Vistra’s culture and our values.


So, what do you think? If you are excited about working with us and think you can get the job done but not quite sure if you meet all the requirements 100%, we want to encourage you to give it a try OR have an informal chat with one of our Talent Acquisition representatives.   


Our opportunity for you:


Vistra Ireland is currently recruiting for Senior Client Manager Role


Purpose of the Role:


  • Overall management of a team responsible for delivery of accounting and administration services to a portfolio of clients


Key responsibilities:


  • This position requires management of the following:
  • Overall transaction and client relationship management including oversight, supervision and responsibility for any junior team members involved;
  • Managing and leading a team of 2-5 people;
  • Responsibility for ensuring high client service levels are maintained by any junior team members;
  • Key client responsibility for assigned engagements;
  • Proactively manage deals by understanding clients’ needs and deal documents;
  • Take responsibility for ensuring client administrative and operational procedures are managed effectively and kept up to date;
  • Pro-actively ensure work is completed accurately within agreed timescales;
  • Review of operative documents and implementation of suitable controls and processes, ensuring all tasks are appropriately resourced and managed;
  • Overseeing and managing all relevant aspects of each transaction including but not limited to the related documentation and administrative tasks arising from same;
  • Development of accounting policies;
  • Ownership of the chart of accounts and trial balance with responsibility for ensuring all accounts are reconciled and open items cleared within agreed timelines;
  • Review of output from assigned team members, ensuring this is completed to a high standard and within prescribed deadlines; such output includes but is not limited to:
  • monthly, quarterly and annual management accounts for allocated clients  under applicable accounting standards, as required;
  • draft financial statements;
  • oversight, management and support on audit deliverables, ensuring reporting deadlines are met as scheduled and liaising directly with auditors and other advisors as required;
  • SPV reporting, were applicable;
  • Monthly Investor Report following strict application of the cash flow waterfall processes and checklists;
  • Reconciliation of servicer reports to bank accounts and Monthly Reports;
  • VAT and CT returns
  • execution of funds transfers to and from accounts, as required;
  • receipt and disbursement of funds through to settlement; and
  • daily cash reconciliation of client operating accounts through to resolution;
  • Preparation of and filing of all regulatory returns to the Central Bank of Ireland on a timely basis;
  • Co-ordination and completion of the annual audit process, ensuring all reporting deadlines are met as scheduled;
  • Annual budgetary process and variance reporting – working in close collaboration with the Servicer;
  • Successful implementation of all relevant systems, policies, process and controls and responsibility for ensuring compliance with same;
  • Ensure all inquiries both internal and external are dealt with promptly;
  • Maintaining excellent working relationships with clients, servicers, investors, rating agencies, legal counsels and others as appropriate; and
  • Any other ad hoc duties that may be assigned to you from time to time


  Attributes/Technical Skills:


  • Demonstrates a strong client services ethos, delivering and promoting exceptional service to clients
  • Communicates in an effective and professional manner, with excellent verbal and written skills
  • Results oriented, making and meeting commitments
  • Strong organisational skills with ability to prioritise tasks and deadlines
  • Highly organised with an eye for detail
  • Proactive, self-motivated and ability to work on own initiative
  • Positive approach to teamwork
  • Analytical mindset with ability to identify opportunities for leaner, consistent processes which promote accurate data capture


Relevant Experience:


  • Up to 4 years post qualification experience, preferably in the client services industry or accounting practice
  • Experience in aviation industry a significant advantage, but not essential
  • People management experience


Education and Professional Qualifications:


  • Qualified accountant (ACCA/ACA/CPA/CIMA)


 Join US!


Our promise to our clients is simple: we help them seize opportunity and make a difference in the world. It’s the same to you.


Make a difference — seize your world of opportunity with Vistra!





Bring Your Whole Self to Work

We’re passionate about Diversity and Inclusion at Vistra.We believe that everyone is equal and unique, and by embracing diversity it makes us better company.This creates an environment where anyone, from any background, can do their best work; Vistra is for the ambitious, the entrepreneurial, the bold.


Shannon, Co. Clare, V14 FW97, IE

Department:  Operations (B402010)

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