Senior Client Relationship Officer

It’s never been a more exciting time to join Vistra.  

At Vistra our purpose is progress. We believe that our clients have the power to change the world and to do great things for global progress, and we exist to remove the friction that comes from the complexity of global business – to help our clients achieve progress without friction. 

But progress only happens when people come together and take action. And we’re absolutely committed to building a culture where our people can do just that.  

We have an exciting opportunity for you to join our team as Senior Client Relationship Officer. Reporting to the Senior Manager, this full-time and permanent position is based in Malta and offers regional coverage, allowing you to make a significant impact to our Vistra Malta and its’ growth.

Key responsibilities:

Clients and Commercial

• Formation and dissolution of legal structures in Malta, including assisting with the preparation and submission of closing documents and ancillary formalities;
• Reviewing corporate governance documents, including minutes and written consents, memorandum & articles, powers of attorney and similar documents;
• Administration of legal structures in Malta, including opening of bank accounts and processing of payment and/or investment instructions;
• Preparation and filings of documents with the Malta Business Registration and authorities in Malta;
• Other related duties as may from time to time be reasonably required;
• Service Delivery
• Works closely with the client relationship team and client accounting team to ensure the quality of client services.

Functional Areas

• Monitor progress and assist where required with acquisitions and reorganisation of client companies/structures; taking care and assisting in obtaining the required KYC documents required for compliance; acting as first point of contact concerning corporate matters for clients, shareholders, advisors and other interested parties and supporting the team on such matters;
• Works closely with the Senior Manager, Corporate to ensure adequate support for the operations overall, enabling the functional agenda and meeting local targets.

Regulatory and Corporate Governance

• Keeping informed of developments in local laws and regulations vis-à-vis Trusts, Company, Tax Law and other relevant laws to ensure that the Vistra Group complies with the respective regulations for the Country;
• Uphold Vistra’s values by promoting a culture of professionalism, teamwork and equality.

Key requirements

• Strong team-player with experience of working in a dynamic organisation and able to build bridges between the different stakeholders within the organisation;
• Hands-on and attention to detail. Also a positive attitude towards solving problems;
• Strong communication and persuasion skills; collaborative and a team player
• Ability to think outside the box, to challenge the status quo, but to do so diplomatically and in a collaborative manner
• Culturally sensitive and experienced in dealing with multiple nationalities, business cultures;
• Ability to deal with change and to take initiative.
• A minimum of 5 years relevant experience working within the Trust and Corporate Services industry, accounting, tax or audit sectors;
• Proven track record of managing portfolios of entities ultimately owned by UHNW families;
• Direct operational experience of international structures and private clients;
• Proven track record of meeting and exceeding expectations.
• Minimum requirement is a Diploma qualification in a relevant sector, with a pertinent tertiary qualification being considered an asset.

If you are excited about working with us, we encourage you to apply or have a confidential chat with one of our Talent Acquisition team members. Our goal is to make this a great place to work where all our people can thrive. We hope you join us on this exciting journey!