Associate, Corporate & Fiduciary

It’s never been a more exciting time to join Vistra.

At Vistra our purpose is progress. We believe that our clients have the power to change the world and to do great things for global progress, and we exist to remove the friction that comes from the complexity of global business – to help our clients achieve progress without friction.

But progress only happens when people come together and take action. And we’re absolutely committed to building a culture where our people can do just that. 

We have an exciting opportunity for you to join our team as Associate, Corporate and Fiduciary. Reporting to the Manager, Corporate and Fiduciary, this full-time and permanent position is based in United Kingdom London and offers regional coverage, allowing you to make a significant impact to our Corporate Department and it’s growth.

Purpose of Role

• Assist the Senior Associate and Manager with the management and daily administration of a complex portfolio of Corporate and Fund clients involved in commercial real estate transactions (acquisitions, development, disposal) who subscribe to Vistra’s fiduciary services, with a high degree of independence.
• Retain clients and ensure a positive working relationship.
• Help the overall team and commercial functions source new business.
• Take on responsibility for the management of the debtors in the portfolio of clients.

Scope

This role will be part of a close-knit team of 15 individuals within our broader Corporate and Fiduciary department, providing specialist fiduciary services to a varied client base.

Key Responsibilities

• Assist with administration of portfolio of international Corporate and Funds clients, with the Manages oversight, delivering top-class fiduciary and fully-managed services.
• Assist with the preparation of overviews and coordinate execution of legal documents including purchase and sale agreements, leases, loan agreements, and development contracts.
• Liaise confidently with senior management concerning client operations, where directorship and/or trustee services are provided by Vistra
• Liaise with clients on a daily basis in a professional manner, ensuring that clients’ requests / queries are handled appropriately, ensuring clients are kept regularly informed of progress and costs
• Identify resources within Vistra and/or externally in relation to complex client issues, where required, to solve them promptly, efficiently and cost-effectively, with the Manager’s and broader team’s assistance
• Confidently work alongside the Manager to ensure all KYC processes (from onboarding a client to terminating a relationship) are met, liaising with compliance and regulatory teams as required.
• Work toward achieving revenue targets set out by the Diretor of Corporate and Fiduciary Clients and the Operations Director. .
• Assist with the good and efficient management of the team’s working capital ensuring invoices for own client portfolio are raised promptly, following up on any outstanding invoices regularly, managing the debtor list proactively
• Help with identifying, promoting and developing commercial opportunities wherever possible, keeping clients informed of new products, services and changes in legislation
• Work closely with clients, identifying ways in which we can develop the relationship and ensure client retention
• Carry out ad-hoc duties, as required by the Manager and the business
• Proactively participate in project work set by the business.

Attributes/Technical Skills

• Strong verbal and written communication skills in English - foreign languages would be an advantage but not essential
• Excellent interpersonal skills with the ability to communicate with people at all levels
• Highly organised, with the ability to understand the needs of the client and match those needs to the provision of an exceptional service
• Natural aptitude for high level analysis and critical approach to all client matters as well as a proactive, problem solving mind set
• Ability to multitask
• Experience of working independently, with the ability to maintain self-motivation and be consistently pro-active
• Concern for accuracy, quality and attention to detail
• Capable of working under pressure
• Confident and skilled in the use of computer software packages including - MS Outlook, Word, Excel and PowerPoint

Relevant Experience

• Minimum three years’ experience in a client facing role within a trustee / corporate service provider would be preferred
• Experience in working with different jurisdictions and dealing with external service providers, professional and third parties from different countries
• Good understanding of basic financial and accounting concepts and of the corporate service provider/fiduciary industry at large• Good understanding of basic legal documentation and company secretarial services/duties
• Good understanding of cross-border dynamics affecting clients operating across several jurisdictions.
• Good understanding of Corporate and Fund structures and Limited Partnerships.
• Understanding of SPVs and holding structures in real estate preferable.

Education and Professional Qualification

• Educated to degree standard and/or a substantial work experience in client relations
• STEP or ICSA qualification desirable

Company Benefits:

• 25 days annual leave per annum
• Individual private medical insurance cover
• Health cash plan
• Pension: 3% employee and 7% employer contribution, increasing from April 2025 to 8% employer
• Life Assurance 4x Salary
• Group income protection
• Season ticket loan
• Ride to work scheme
• A day’s birthday leave
• Ability to buy up to one week’s annual leave per year

If you are excited about working with us, we encourage you to apply or have a confidential chat with one of our Talent Acquisition team members. Our goal is to make this a great place to work where all our people can thrive. We hope you join us on this exciting journey!