It’s never been a more exciting time to join Vistra.

At Vistra our purpose is progress. We believe that our clients have the power to change the world and to do great things for global progress, and we exist to remove the friction that comes from the complexity of global business – to help our clients achieve progress without friction.

But progress only happens when people come together and take action. And we’re absolutely committed to building a culture where our people can do just that. We have an exciting opportunity for you to join our team as Payroll Specialist based in our Tricor Orisoft Sdn Bhd, Kuala Lumpur. Reporting to the Manager, this full-time and permanent position is based in Malaysia and offers great coverage, allowing you to make a significant impact to our business and its’ growth.

Key responsibilities:

• Plan, coordinate and carry the work of performing clerical functions connected with processing
payroll documents and maintaining master payroll records.
• Execute and deliver the payroll according to the agreed schedule with clients.
• To check and verify the payroll reports and ensure to minimize the errors to produce a high-quality
service to the customers.
• Primarily responsible for customer payroll activities, update data archive (softcopy & hardcopy) and
ensuring accuracy of results.
• Manage and advise customer in payroll related inquiry including Human Resource practice.
• Effectively escalate operation issues to a higher-level management for resolution.
• Provide the best-fit services to customers through defined processes in meeting all SLA requirements
and familiar with ISAE 3402.
• To generate and ensure that all the necessary payroll reports (such as Income Tax, EPF, Socso and
other deductions) are accurate and processed on time.
• To motivate, inspire and lead effectively to ensure staff members achieve their objectives, well
trained and able to perform their duties to meet with customer requirement.
• Handles exceptions and propose solutions to meet specific customer requirements. This will
encompass the system study, supports, enhancements & customizations, implementation, testing and
documentation.
• To update the management and staff with the latest BPO requirements and/ or process and handle
any other projects or duties as assigned by the Management.

Key requirements

• Bachelor’s degree in Human Resource/Business Admin or its equivalent.
• Must good command in English, both spoken and written, good communication and interpersonal
skills.
• Minimum of 2 - 4 years’ experience in Payroll.
• Initiative with good analytical skills, the ability to work under minimal supervision and able to handle
multi-tasking roles.
• Strong understanding in Human Resource Policy and Procedure.
• Possessing own transportation would be an added advantage.
• Experience of running payroll for Indonesia, Singapore and Asia region will be advantage.

Company Benefits:

At our Vistra Malaysia office, we believe in putting our employees’ well-being first! We offer great exposure while ensuring employees are well compensated! Additionally, we provide comprehensive medical insurance, dental and optical coverage and competitive annual leave entitlement and sick leave to support your wellbeing and time to recharge or explore your passions out of work. As advocates of continuous learning and professional development, we provide an internal mentorship program and reimburse professional membership fees for certifications whichever relevant to your job nature ensuring you stay ahead in your field.