Payroll Specialist

It’s never been a more exciting time to join Vistra.

At Vistra our purpose is progress. We believe that our clients have the power to change the world and to do great things for global progress, and we exist to remove the friction that comes from the complexity of global business – to help our clients achieve progress without friction.

But progress only happens when people come together and take action. And we’re absolutely committed to building a culture where our people can do just that.

We have an exciting opportunity for you to join our team as Payroll Specialist based in Kuala Lumpur. Reporting to the Senior Manager, this full-time and permanent position is based in Malaysia and offers great coverage, allowing you to make a significant impact to our business and its’ growth.

Key responsibilities:

• Plan, coordinate and carry the work of performing clerical functions connected with processing payroll documents and maintaining master payroll records.
• Execute and deliver the payroll according to the agreed schedule with clients.
• To check and verify the payroll reports and ensure to minimize the errors to produce a high-quality service to the customers.
• Primarily responsible for customer payroll activities, update data archive (softcopy & hardcopy) and ensuring accuracy of results.
• Manage and advise customer in payroll related inquiry including Human Resource practice.
• Effectively escalate operation issues to a higher-level management for resolution.
• Provide the best-fit services to customers through defined processes in meeting all SLA requirements and familiar with ISAE 3402.
• To generate and ensure that all the necessary payroll reports (such as Income Tax, EPF, Socso and other deductions) are accurate and processed on time.
• To motivate, inspire and lead effectively to ensure staff members achieve their objectives, well trained and able to perform their duties to meet with customer requirement.
• Handles exceptions and propose solutions to meet specific customer requirements. This will encompass the system study, supports, enhancements & customizations, implementation, testing and documentation.
• To update the management and staff with the latest BPO requirements and/ or process and handle any other projects or duties as assigned by the Management. 

Key requirements:

• Bachelor’s degree in Human Resource/Business Admin or its equivalent.
• Must have good command in English, both spoken and written, good communication and interpersonal skills.
• Minimum of 2 - 4 years’ experience in Payroll.
• Initiative with good analytical skills, the ability to work under minimal supervision and able to handle multi-tasking roles.
• Strong understanding in Human Resource Policy and Procedure.
• Possessing own transportation would be an added advantage.
• Experience of running payroll for Indonesia, Singapore and Asia region will be advantage.

Company Benefits:

At our Malaysia office, we believe in putting our employees’ well-being first! We offer great exposure while ensuring employees are well compensated! 

Additionally, we provide comprehensive medical insurance, dental and optical coverage and competitive annual leave entitlement and sick leave to support your wellbeing and time to recharge or explore your passions out of work.

As advocates of continuous learning and professional development, we provide an internal mentorship program and reimburse professional membership fees for certifications whichever relevant to your job nature ensuring you stay ahead in your field.

If you are excited about working with us, we encourage you to apply or have a confidential chat with one of our Talent Acquisition team members. Our goal is to make this a great place to work where all our people can thrive. We hope you join us on this exciting journey!