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Client Services Associate

Requisition ID:  2994

Each one of us brings something different to Vistra, working as one team to deliver the right solution.That’s why our clients choose to work with us – the power of our combined skills makes us unstoppable.Vistra offers a unique platform for our clients and our people to seize the world of opportunities.At the heart of everything we do are our core values:Committing to clients, Working as ONE Vistra, Empowering people and Doing the Right thing.

A Career with Vistra



Job Title



Business Development Associate







Employment Type










Position Description



The Business Development Associate will be responsible for all work related for sourcing, adopting and onboarding a portfolio of clients (Funds, Spv’s and wealth planning instruments).  The person should be keen to develop and understand the requirements of global business from both a Mauritius and the other main financial centers.


The right candidate should have a broad knowledge of banking, financial services as well as be keen to understand the various legislations that directs the global business in Mauritius.  Additionally, the candidate should be a keen learner as well as someone willing to do research work and data mining on top of being proactive.


Key Responsibilities



  • Maintain V-Force up to date with lead, stage, win or lost opportunities.
  • Chase all leads in a timely manner while updating V-Force.
  • Support the Executive on all marketing / sales / initiatives.
  • Run KYC checks and collate KYC documents with relevant internal parties.
  • Follow ups and collaborate with internal / external related parties.
  • Liaise with Banks / Regulator with reference to client requests.
  • Be vary of procedures at the Registrar of Companies / Foundations as well as the Financial Services Commission.
  • Keep abreast of various legislations as well as Due Diligence documents required in our main target markets.
  • Update all presentations to reflect the most recent legislations.
  • Respond to clients’ inquiries by telephone or in writing (email) in a courteous manner.
  • Handle invoices query, follow up on debtors.
  • Ensure compliance of files with relevant laws of the Jurisdictions concerned and compliance with internal control procedures together with the in-countries compliance teams.
  • Critically evaluate proposals.
  • Maintain specific folios required for various products (e.g. for Funds – what Forms needs to be filled in, what KYC would be required from corporates / individuals etc.)
  • Prepare various reports for Finance, when requested.


Relevant Experience & Skills



  • At least 2 years’ of relevant working experience in sales / administration / banking / commercial or business development.


Professional Qualifications



  • A first degree in the related field – having completed a dissertation, and willing to pursue a professional course.









Bring Your Whole Self to Work

We’re passionate about Diversity and Inclusion at Vistra.We believe that everyone is equal and unique, and by embracing diversity it makes us better company.This creates an environment where anyone, from any background, can do their best work; Vistra is for the ambitious, the entrepreneurial, the bold.


Mauritius, MU

Department:  Company Formation (B103108)

Job Segment: Data Mining, Customer Service, Technology