Client Relationship Officer

Why Vistra

At Vistra, we believe our clients’ businesses and people can make a difference in the world. That’s why our work is focused on helping our clients act with confidence and speed to seize opportunity wherever it arises. As a global corporate service provider and fund administrator with more than 5,000 professionals in over 45 jurisdictions, we empower legal entities globally to work smarter, grow faster, act responsibly, protect capital and scale across borders — by doing what we do best: reducing risk and enhancing efficiency.

We support our clients over six sectors: Private Equity, Real Estate, Capital Markets, Corporate, Company Formation and Private Wealth and deliver value across three service lines:

• Governance, Risk and Compliance
• Advisory and Transaction Support
• Finance, Accounting and Administration

We grow when you grow, and we succeed when we work together across boundaries and borders, as one team. So, our promise to our clients is the same to you: working together, we will give you the confidence, the tools and the support to achieve your ambitions and leverage your unique skills — to seize your opportunity and help make a difference in the world.

You can also check out our LinkedIn Life page and our About us page to get a sense of Vistra’s culture and our values.

So, what do you think? If you are excited about working with us and think you can get the job done but not quite sure if you meet all the requirements 100%, we want to encourage you to give it a try OR have an informal chat with one of our Talent Acquisition representatives.   

Our opportunity for you:

Vistra Marine & Aviation is looking for a motivated and energetic Client Relationship Officer to join our dynamic CRO team, servicing our fast growing portfolio of international clients.

Purpose of the role:

This role assists the Client Relationship Manager with tasks connected to clients’ requirements of Vistra Marine & Aviation Limited.

Scope:

Key responsibilities:

• Liaising with clients, client representatives, client employees including crew, as well as suppliers and other external support persons including yacht managers, aircraft operators, professional advisors
• Liaising and assisting different departments at Vistra Marine and Aviation
• Assisting the Client Relationship Manager with client duties, including promoting and following up on client meetings, team meetings, preparation of various documents, review of work including filing, timesheets, etc
• Receiving, reviewing and processing client instructions on a daily basis
• Assisting with all banking processes including the opening, closing and operation of client bank accounts, and obtaining credit cards
• Vetting of invoices
• Processing bank instructions, including daily payments
• Ensure that the banking file is kept up to date
• Ensure captain’s credit cards are topped up as required
• Liaising with banks on various aspects
• Provide banks with the required supporting documents on the transactions executed
• Monitoring of bank accounts
• Obtain due diligence on incoming funds
• Assisting Vistra’s Compliance Department with the transaction monitoring
• Collating and distributing mail received
• Downloading bank statements
• Filing
• Assisting the Client Relationship Manager with client entities and their business, be it leasing, chartering or merely holding
• Liaising with Vistra’s Yacht Registration Department on crew changes
• Any other activities connected to the above activities

Regulatory and Corporate Governance:

• To keep informed of development in local legislation and regulations vis-à-vis compliance, including but not limited to, the Prevention of Money Laundering Act (including subsidiary legislation) and the implementing Procedure
• To comply with all local regulatory and AML/CFT requirements
• To keep informed of and comply with all Vistra policies and procedures
• To comply with all Vistra Group policies relevant to the role and provide the mandatory Group Annual Assurance
• To report suspicious transactions to the Money Laundering Reporting Officer
• To perform mandatory Group training that may be required from time to time
• To up hold Vistra’s values by promoting a culture of professionalism, teamwork and equality

Attributes & Skills:

• Collaborative team-player with experience of working in a dynamic organisation
• Hands-on and with attention to detail having a positive attitude towards solving problems
• Good communication skills
• Ability to think outside the box and to be pro-active
• Culturally sensitive and experienced in dealing with multiple nationalities, business cultures
• Ability to deal with change and to take initiative

Relevant experience:

• At least 2 years relevant experience within a CSP or similar organisations
• Minimum Advanced Level of Education and relevant courses on applicable Maltese legislation

Join US!

Our promise to our clients is simple: we help them seize opportunity and make a difference in the world. It’s the same to you.

Make a difference — seize your world of opportunity with Vistra!

LET’S GROW TOGETHER.