Key Account Manager

It’s never been a more exciting time to join Vistra. 

At Vistra our purpose is progress. We believe that our clients have the power to change the world and to do great things for global progress, and we exist to remove the friction that comes from the complexity of global business – to help our clients achieve progress without friction.

But progress only happens when people come together and take action. And we’re absolutely committed to building a culture where our people can do just that.   

We have an exciting opportunity for you to join our team as Key Account Manager. Reporting to the Director, this full-time and permanent position is based in Hong Kong, allowing you to make a significant impact to our Human Resources Outsourcing services and its’ growth.

Key responsibilities:

• Provide guidance and facilitate to team members
• Responsible for managing existing clients to provide immediate support and provide HR-related professional advice
• Work closely with the business development team to promote company services to prospective clients
• Prepare presentation deck and materials for clients meeting in order to facilitate better
• Formulate regular reports for senior management’s review in understanding the team performance and business trend
• Conducting research on problems and resolving complaints
• Develop cost projection in Excel format to evaluate the business profits and risk 
• Support in service contract liaison and negotiation on commercial terms
• Assist Team Head in planning business strategies to achieve the team's target

Key requirements:

• Degree holder in any discipline
• Minimum 3 years working experience in key account management is required
• Familiar with recruitment process, employment ordinance / HR knowledge will be an advantage
• Experience in a recruitment agency is a plus
• Good command of English & Chinese is essential
• Proficiency in MS Excel, Word, PPT
• Strong communication skills and people skills
• Good command of Cantonese, English and Mandarin is essential 

Company Benefits:

At our Hong Kong office, we believe in putting our employees’ well-being first! We offer a flexible hybrid working arrangement and birthday leave.

Additionally, we provide comprehensive medical insurance and dental coverage, wellness allowance and competitive annual leave entitlement to support your well-being and time to recharge or explore your passions out of work.

As advocates of continuous learning and professional development, we provide an internal mentorship program and reimburse professional membership fees for certifications like CA, or ACCA, ensuring you stay ahead in your field.

If you are excited about working with us, we encourage you to apply or have a confidential chat with one of our Talent Acquisition team members. Our goal is to make this a great place to work where all our people can thrive. We hope you join us on this exciting journey!