Head of Facilities and Property - SEA

It’s never been a more exciting time to join Vistra.

At Vistra our purpose is progress. We believe that our clients have the power to change the world and to do great things for global progress, and we exist to remove the friction that comes from the complexity of global business – to help our clients achieve progress without friction.

But progress only happens when people come together and take action. And we’re absolutely committed to building a culture where our people can do just that.

We have an exciting opportunity for you to join our team as an Head of Facilities and Property, SEA. Reporting to the Executive Vice President - Facilities, Property, Procurement & Cost Optimization, Global, this is a full-time and permanent position based in Singapore.

Key Responsibilities:

Regional FM Oversight & Consistency

• Oversee end-to-end facilities management services across regional real estate portfolio
• Manage to mentor a cross-border FM team, building positive team culture and leadership bench strength
• Act as the senior escalation point for Hub and Site Facilities Managers.
• Ensure consistent, high-quality service delivery to clients and colleagues across all sites.
• Monitor key performance metrics and uphold global governance and compliance standards.

Issue Identification & Mitigation

• Proactively identify and resolve operational risks, inefficiencies, and service gaps.
• Equip Hub and Site Managers with the tools and guidance to take preventative action.
• Foster a forward-thinking, knowledge-sharing culture across all locations.

Vendor Management & Contract Optimization

• Oversee performance and compliance of local & regional vendors.
• Identify cost-saving opportunities through contract centralization and service consolidation.
• Collaborate with Procurement and Legal on RFP process, contract execution as well as vendor governance

Global Collaboration & Best Practice Sharing

• Collaborate with peer Regional Facilities Managers to align operations and share regional insights.
• Facilitate cross-regional knowledge exchange to establish global best practices.
• Provide recommendations to the Global Facilities Head for strategic consideration and adoption.

Stakeholder Engagement

• Partner with IT, HR, Legal & Compliance to ensure workplace operations support business goals.
• Represent the facilities function in regional forums and change initiatives.

Financial Alignment

• Operate within budgetary guidelines set by the Global Facilities Manager and CFO.
• Track and report on expenditure, providing insights to support cost forecasting and financial planning.

Strategic & Compliance Support

• Ensure compliance with health, safety, and environmental regulations across the region.
• Support the execution of global initiatives including sustainability, space planning, and workplace transformation projects.
• Act as a thought leader in workplace innovation and technology adoption to bring operational efficiency and effectiveness

Brand, Design & Estate Planning Support

• Ensure all regional offices reflect Vistra's brand identity in a cost-effective manner, aligned with the Global 5-Year Estate Plan.
• Provide regional insights and guidance on office moves, redesigns, and rebranding needs across various workplace models.
• Manage real estate renovation projects according to Corporate Branding Guidelines
• Advise on functional and operational requirements related to real estate changes.

Key Requirements:

• At least 7-10 years in Facilities and Property Management, ideally with focus on outsourcing and contract governance
• Working background from a FM service provider is preferred
• Accreditation of IFMA or RICS will be advantageous
• A solid understanding of Vistra’s structure, operations, and business model is essential.
• Strong cross-cultural communication, leadership, and stakeholder engagement skills.
• Proven skill sin contract negotiation, SLA/KPI design and vendor performance management
• Demonstrate the ability to manage escalations, standardize service delivery, and support global initiatives.
• Ability to influence senior executives and align FM strategy with core business goals

Benefits:

This is a unique opportunity to join Vistra at a pivotal moment in our journey. You will be part of a global team that is shaping the future of our business and our culture. You will work alongside passionate, driven professionals who are committed to excellence and innovation, and you will have the opportunity to make a real impact—on our people and our success.