It’s never been a more exciting time to join Vistra.  

At Vistra our purpose is progress. We believe that our clients have the power to change the world and to do great things for global progress, and we exist to remove the friction that comes from the complexity of global business – to help our clients achieve progress without friction. 

But progress only happens when people come together and take action. And we’re absolutely committed to building a culture where our people can do just that.  

We have an exciting opportunity for you to join our team as KYC Remediation SME. Reporting to the KYC Remediation Lead, this full-time and permanent position is based in China, Foshan and offers regional coverage, allowing you to make a significant impact to our Client Acceptance and its’ growth.

Key responsibilities:

The KYC Remediation SME is responsible for leading and managing the implementation of customer due diligence (CDD) processes across the organization and being a subject matter expert for first line teams. This position ensures compliance with regulatory requirements, mitigates financial crime risks, and promotes the effective management of customer risk profiles. The role requires collaboration with various teams, including compliance, legal, risk management, and operations, to ensure the policies are consistently and effectively applied.

Key responsibilities:

• Develop, update, and implement CDD processes and operational guidance in line with regulatory requirements, industry standards, and the organization’s risk appetite.
• Input into the creation and maintenance of CDD policies to ensure that they effectively identify, assess, and manage risks associated with customers, including anti-money laundering (AML), counter-terrorist financing (CTF), and other regulatory compliance requirements.
• Lead the rollout of CDD processes across business units, ensuring consistency and alignment with the organization's overall risk management framework.
• Stay up-to-date with local, national, and international regulatory changes (e.g., FATF recommendations, AML regulations) and adjust CDD processes as necessary.
• Work closely with compliance teams to ensure that the CDD policies meet all regulatory requirements.
• Develop and deliver training programs for staff on CDD processes and operational guidance, ensuring they are well-versed in how to identify and address potential risks.
• Foster a culture of compliance, ensuring Onboarding and KYC teams understand the importance of due diligence and the risks of non-compliance.
• Monitor the effectiveness of CDD processes and suggest improvements to enhance efficiency and compliance.
• Identify any gaps in the CDD process and collaborate with relevant stakeholders to close those gaps.
• Liaise with business units, operations, and IT departments to ensure the design of CDD processes are practical for day-to-day operations.
• Provide guidance and support to business units in implementing the CDD policies and processes and resolving any compliance issues that arise.
• Prepare reports on the status of CDD policy implementation and compliance for senior management and regulatory bodies.

Be Accountable To:

• Senior Management for supporting implementation of customer due diligence policies,
• Relevant stakeholders for providing guidance and support in operationalising CDD.
• Regulatory bodies for adhering to industry standards and regulations.

Peer and Stakeholder Relationship:

• Provide regular communication between business resources, stakeholders & management
• Facilitate workshops and other forums in the identification and resolution of complex issues or new opportunities
• Contribute and participate in team activities, e.g., meetings, planning, goal setting
• Provide support to other team members in both debriefing and assisting in delivery of outputs
• Display behaviours such as flexibility to the changing needs of the business and communicating clearly and effectively to the various teams involved in initiatives

Others

• Own your professional development
• Support colleagues with transformational growth and compliance excellence as and when required
• Any other duties that from time to time may be considered appropriate by your line manager

Key requirements:

• Bachelor’s degree in Finance, Law, Business Administration, or a related field. A master’s degree or relevant certifications (e.g., CAMS, ACAMS) is a plus.
• Proven experience (5+ years) in compliance, risk management, or regulatory affairs, with a focus on customer due diligence, AML, or financial crime risk management.
• Strong knowledge of global regulatory frameworks (e.g., FATF, OFAC, EU AML Directives).
• Experience in process development, implementation, and monitoring.
• Ability to communicate complex regulatory concepts clearly and effectively.
• Strong problem-solving skills and attention to detail.
• Excellent project management and organizational skills.
• Proficient in compliance software and tools, as well as Microsoft Office Suite (Excel, Word, PowerPoint).
• Expertise in CDD, AML, KYC (Know Your Customer), and other financial crime risk mitigation strategies.
• Strong analytical and risk assessment skills.
• Exceptional communication and interpersonal skills.
• Ability to work under pressure and meet tight deadlines.
• Ability to manage and prioritize multiple tasks and projects simultaneously.

Behaviours

• High professional integrity
• Championing a culture of ethics and compliance
• Decisiveness
• Resilience
• Excellent written and verbal communication skills
• Attention to detail
• Independent and self-motivated
• Deadline-oriented

Company Benefits:

At our Foshan office, we believe in putting our employees’ well-being first! We offer a great working environment and 5 working days per week.

Additionally, we provide comprehensive medical insurance, annual medical examination and competitive annual leave, sick leave and celebration leave entitlement to support your well-being and time to recharge or explore your passions out of work.

If you are excited about working with us, we encourage you to apply or have a confidential chat with one of our Talent Acquisition team members. Our goal is to make this a great place to work where all our people can thrive. We hope you join us on this exciting journey!