Enterprise Account Director

It’s never been a more exciting time to join Vistra. 

At Vistra our purpose is progress. We believe that our clients have the power to change the world and to do great things for global progress, and we exist to remove the friction that comes from the complexity of global business – to help our clients achieve progress without friction.

But progress only happens when people come together and take action. And we’re absolutely committed to building a culture where our people can do just that. 

We have an exciting opportunity for you to join our team as Enterprise Account Director, Singapore. This is a full-time and permanent position reporting to the Managing Director, Head Of Commercial (APAC), Private Equity And Real Estate.

The Enterprise Account Director is responsible for building and maintaining strong relationships with high-value accounts. The incumbent will serve as the primary point of contact for customers, strategically focusing on maximizing expansion and cross-sell opportunities to achieve individual, team and overall Vistra goals.

Key responsibilities:

• Foster and maintain meaningful business relationships with assigned Funds accounts.
• Create, identify, and convert expansion ACV opportunities in assigned accounts to cross sell / upsell across all Funds solutions and products.
• Develop and maintain fluency of Private Equity and Real Estate knowledge, common collateral and standards to ensure you meet and exceed customer expectations.
• Develop and execute a strategic plan for overall book of business to ensure targets are met and exceeded, creating individual strategic account plans for priority customers.
• Foster a deep understanding of customer needs and proactively apply product and business knowledge to sell insightful, innovative solutions.
• Utilize Marketing Development Rep to conduct research aiming to better understand the distinct customer profiles within your book of business
• Tailor messaging and communications to effectively articulate Vistra’s value proposition for each customer profile.
• Leverage Subject Matter Experts to utilize their technical expertise & knowledge to sell insightful, innovative solutions during the time of sale.
• Coordinate with Central ORM team to ensure service delivery team is executing at the local level & stay informed of any issues that need to be raised to EAM.
• Coordinate with Onboarding CRMs to ensure customers receive best in class onboarding process and white glove service to meet their needs throughout the adoption phase. Ensure the EAM remains the face to the customer through approvals.
• Provide advisory expertise to customer to help develop international expansion plans through industry knowledge & client experience

Key requirements:

• Degree in Economics/Law/Finance/Accounting or equivalent
• At least 10 years of relevant work experience in a similar position
• Proficiency in Solution Selling strategies
• Demonstrated expertise in Relationship Building
• Proven ability in Resource Coordination
• Strong grasp of Business Acumen
• Proficiency in Advocacy Sales Skills
• Experience with Complex Negotiation techniques
• Demonstrated Executive Presence
• Fluency in both written and verbal English is mandatory.  Mandarin is beneficial and fluency in additional languages would be a further asset
• Proficient in Microsoft Office applications (Word, PowerPoint, Excel, Outlook), Salesforce

Company Benefits:

At our Singapore office, we believe in putting our employees’ well-being first! We offer a flexible hybrid working arrangement and birthday leave.

Additionally, we provide comprehensive medical insurance and dental coverage, wellness allowance and competitive annual leave entitlement to support your well-being and time to recharge or explore your passions out of work.

As advocates of continuous learning and professional development, we provide an internal mentorship program and reimburse professional membership fees for certifications like CA, or ACCA, ensuring you stay ahead in your field.

If you are excited about working with us, we encourage you to apply or have a confidential chat with one of our Talent Acquisition team members. Our goal is to make this a great place to work where all our people can thrive. We hope you join us on this exciting journey!