Client Services Associate

It’s never been a more exciting time to join Vistra.  

At Vistra our purpose is progress. We believe that our clients have the power to change the world and to do great things for global progress, and we exist to remove the friction that comes from the complexity of global business – to help our clients achieve progress without friction. 

But progress only happens when people come together and take action. And we’re absolutely committed to building a culture where our people can do just that

We have an exciting opportunity for you to join our team as Client Services Associate based in our Vistra (Mauritius) Limited. Reporting to the Head of Central Business Services, his full-time and permanent position is based in Mauritius and offers Head of Central Business Services regional coverage, allowing you to make a significant impact to our Department and its’ growth

Key responsibilities:

• Complete timely on-boarding/reviews of clients by performing KYC/AML checks as applicable in accordance with policies and procedures in place.
• Liaise with clients/front office/compliance as part of the KYC process
• Maintain positive and productive working relationships with internal and external clients
• Assist in preparing monthly statistics/KPIs for Senior Management
• Comply with company policies and procedures and adherence with relevant administration procedure manuals.
• Participate in ad hoc projects or matters

Key requirements

• Must be able to easily grasp and comprehend AML risks and develop tailored KYC searches accordingly
• Good communication and organisational skills to meet tight deadlines
• Proactive and flexible with a client-oriented attitude
• Excellent MS office skills (Word, Excel and Outlook)
• Capability to multi-task and work under tight deadlines.
• Ability to deal with multiple tasks requested at the same time, and
• Ability to solve problems and work independently and as a member of a team
• At least 2 years’ work experience performing AML/KYC checks/ reviews in the offshore sector
• Degree in Management, Law and Finance

Company Benefits:

At our Vistra Mauritius office, we believe in putting our employees’ well-being first! We offer a flexible hybrid working arrangement and probation leave.

Additionally, we provide a Medical Scheme, Sponsored ACCA and ICSA, Study/Examination Leave, Pension Scheme, Group Personal Accident, Death & Disability Cover and an excellent job exposure and career prospects

If you are excited about working with us, we encourage you to apply or have a confidential chat with one of our Talent Acquisition team members. Our goal is to make this a great place to work where all our people can thrive. We hope you join us on this exciting journey!