Client Services Administrator

It’s never been a more exciting time to join Vistra.  

At Vistra our purpose is progress. We believe that our clients have the power to change the world and to do great things for global progress, and we exist to remove the friction that comes from the complexity of global business – to help our clients achieve progress without friction. 

But progress only happens when people come together and take action. And we’re absolutely committed to building a culture where our people can do just that

We have an exciting opportunity for you to join our team as Client Services Administrator. Reporting to the Head of Central Business Services, this full-time and permanent position is based in Mauritius and offers regional coverage, allowing you to make a significant impact to our Department and its’ growth.

Key responsibilities:

 

• Assist with a wide range of client administrative tasks
• Provide Transfer Agency administrative duties to a portfolio of clients.
• Process investor transactions and distribute contract notes and statements to investors
• Attend to day-to-day queries and issues of investors
• Perform cash reconciliation for client accounts
• Process wires for investments/redemptions and expenses on a regular basis.
• Assist in preparing monthly statistics/KPI for Senior Management
• Interact closely with several service providers and transaction counterparties
• Maintain positive and productive working relationships with internal and external clients
• Comply with company policies and procedures and adherence with relevant administration procedure
• Participate in ad hoc projects or matters

Key requirements

Attributes & Skills:

• Good communication and organisational skills to meet tight deadlines
• Proactive and flexible with a client-oriented attitude
• Excellent MS office skills (Word, Excel and Outlook)
• Capability to multi-task and work under tight deadlines.
• Have a methodical approach with attention to detail, be able to quickly assess and act on changing priorities
• Familiarity with fund structures would be an added advantage.
• Quick learning ability to new systems and operational procedures
• Ability to solve problems and work independently and as a member of a team

• Previous working knowledge in transfer agency systems would be an added advantage
• Able to work UK hours

Relevant experience:

• At least 3-5 years’ work experience in a similar sector

Education/Professional Qualifications:

• Degree in Management, Accounting, Law and Finance or other related qualifications

Company Benefits:

At our Vistra Mauritius office, we believe in putting our employees’ well-being first! We offer a flexible hybrid working arrangement and probation leave.

Additionally, we provide a Medical Scheme, Sponsored ACCA and ICSA, Study/Examination Leave, Pension Scheme, Group Personal Accident, Death & Disability Cover and an excellent job exposure and career prospects

If you are excited about working with us, we encourage you to apply or have a confidential chat with one of our Talent Acquisition team members. Our goal is to make this a great place to work where all our people can thrive. We hope you join us on this exciting journey!