Billing Associate

It’s never been a more exciting time to join Vistra.  

At Vistra our purpose is progress. We believe that our clients have the power to change the world and to do great things for global progress, and we exist to remove the friction that comes from the complexity of global business – to help our clients achieve progress without friction. 

But progress only happens when people come together and take action. And we’re absolutely committed to building a culture where our people can do just that.  

We have an exciting opportunity for you to join our team as Billing Associate. Reporting to the Manager, Billing, this full-time and permanent position is based in Mauritius and offers regional coverage, allowing you to make a significant impact to our Billing Services and its’ growth.

Key responsibilities:

• Monitor and manage customer accounts to ensure timely payments and minimize overdue balances.
• Reconcile bank accounts to ensure consistency between financial records and actual bank statements.
• Schedule and execute background jobs for credit checks and payment behavior summaries.
• Generate and send reminder letters and dunning notices for overdue invoices.
• Maintain accurate records of credit limits, utilization, and customer interactions.
• Manage a list of debtors, promptly addressing queries and capturing all relevant information.
• Adhere to internal policies and procedure manuals to ensure compliance.
• Maintain detailed records of work completed and time sheets in Time Tracker for monthly statistics and rebilling.
• Ensure accurate and timely updates to Enlighten data.
• Compile and collate relevant data for reporting purposes.
• Prepare regular reports on billing activities and accounts receivable status.
• Assist in the preparation of financial reports, including insights into deferred revenue balances.
• Collaborate with the finance team to analyze billing and accounts receivable data.
• Liaise with various stakeholders to ensure the delivery of quality service.

Attributes & Skills:

• Exceptional attention to detail and accuracy.
• Excellent written and verbal communication skills.
• Adaptability and responsiveness to changing work situations and environments.
• Flexibility to work across different teams and jurisdictions.
• Ability to work effectively under pressure and meet deadlines.
• Self-driven and highly motivated, with the ability to work independently.
• Proactive and capable of taking initiative.
• Proficiency in MS Office applications (Word & Excel).
• Strong team player with a collaborative mindset.
• Familiarity with SAP modules and workflows.

Key requirements:

• Attention to details.
• Excellent communication skills both written and verbal.
• The ability to adapt and respond to changing work situations and environments.
• Flexible to work across different teams.
• Ability to work well under pressure.
• Self-driven and highly motivated individual, able to work independently.
• Proficiency in MS office applications (Word & Excel)
• Strong team player
• Minimum 2 years’ relevant experience
• A degree in Accounting or Finance or equivalent

Company Benefits:

At our Vistra Mauritius office, we believe in putting our employees’ well-being first! We offer a flexible hybrid working arrangement and probation leave.
Additionally, we provide a fully sponsored Medical Scheme, Sponsored ACCA and ICSA, Study/Examination Leave, Pension Scheme, Group Personal Accident, Death & Disability Cover and an excellent job exposure and career prospects.

If you are excited about working with us, we encourage you to apply or have a confidential chat with one of our Talent Acquisition team members. Our goal is to make this a great place to work where all our people can thrive. We hope you join us on this exciting journey!