It’s never been a more exciting time to join Vistra.  

At Vistra our purpose is progress. We believe that our clients have the power to change the world and to do great things for global progress, and we exist to remove the friction that comes from the complexity of global business – to help our clients achieve progress without friction.  

But progress only happens when people come together and take action. And we’re absolutely committed to building a culture where our people can do just that.      

We have an exciting opportunity for you to join our team as Assistant Manager - Cosec reporting to the Manager, Corporate Services, this full-time and permanent position is based in India and offers regional coverage, allowing you to make a significant impact to our Corporate Services and its’ growth.  

Key responsibilities:

• Handle work allocation, assignments tracking, SLA adherence and provide timely status report.
• Prepare and maintain all required trackers, monthly PPTs, SOPs, KPI reports, dashboards etc.
• Drafting and/or reviewing of activities including but not limited to minutes, resolution, corporate health checks
• Having good process understanding. Further, support and guide the team on technical query resolution and generate monthly work schedule.
• Drive quality improvements, efficiency and set up new processes.
• Attending/ scheduling meetings with the local market regularly to discuss work.
• Management of errors, escalation and provide proper resolution and feedback.
• Team Management including but not limited to their attendance, leaves, trainings etc.
• Producing of reports from VPoint (limited and predefined), updating of data in VPoint and Storing documents in VPoint.
• Interaction with internal & external stakeholders. 

Key requirements

• Qualified CS with 2-3 years of post-qualification experience with preferably client service background or a candidate with working experience in BPO/KPO.
• A strong working knowledge of governance and company secretarial matters.
• Preferably should have experience of having worked in global services environment and a client facing role and experience in managing third party service providers to deliver client requests..

Company Benefits:

At our India office, we believe in putting our employees’ well-being first! We offer flexible hybrid working arrangement and birthday leave.

Additionally, we provide comprehensive medical insurance and dental coverage, wellness allowance and competitive annual leave entitlement to support your well-being and time to recharge or explore your passions out of work.