Assistant Manager, Employer Solutions

It’s never been a more exciting time to join Vistra.  

At Vistra our purpose is progress. We believe that our clients have the power to change the world and to do great things for global progress, and we exist to remove the friction that comes from the complexity of global business – to help our clients achieve progress without friction. 

But progress only happens when people come together and take action. And we’re absolutely committed to building a culture where our people can do just that.  

We have an exciting opportunity for you to join our team as Assistant Manager, Employer Solutions. Reporting to the Head of Global Service Centre, Greater China, this full-time and permanent position is based in China, Foshan and offers regional coverage, allowing you to make a significant impact to our Employer Solutions and its’ growth.

Key responsibilities:

• Responsible for overseeing the accurate and timely processing of payroll for a portfolio of clients
• Responsible for supervising a team of payroll associates/senior associates. This includes assigning tasks, monitoring their progress, providing guidance and training, and conducting performance evaluations.
• Serve as a primary point of contact for client companies, addressing their payroll-related queries, providing guidance on payroll processes, and resolving any issues or discrepancies that may arise
• Responsible for implementing and maintaining quality control measures to ensure accurate payroll processing; reviewing payroll reports, and identifying and rectifying errors or discrepancies.
• Assisting in training new staff members and providing ongoing professional development opportunities for team members
• Act as a trusted advisor for our clients
• Any other ad-hoc tasks/projects as assigned by immediate supervisor 

Key requirements:

• Colleague or above academic qualifications.
• Having 4-5 years of relevant experience gained from professional services firm is an advantage
• Written English and simple oral English
• Able to provide coaching and guidance to other team members to ensure overall objectives are aligned and achieved 
• Client service centric mind-set
• Ability to work under pressure
• Ability to deal with ambiguities and challenge status quo
• High professional integrity
• A good team player with strong communications skills
• Meticulous attention to fine detail
• Keen to work in a challenging, fast pacing and dynamic environment

Company Benefits:
At our Foshan office, we believe in putting our employees’ well-being first! We offer a great working environment and 5 working days per week. 
Additionally, we provide comprehensive medical insurance, annual medical examination, birthday gift and competitive annual leave, sick leave and birthday leave entitlement to support your well-being and time to recharge or explore your passions out of work.

If you are excited about working with us, we encourage you to apply or have a confidential chat with one of our Talent Acquisition team members. Our goal is to make this a great place to work where all our people can thrive. We hope you join us on this exciting journey!