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Onboarding Manager

Requisition ID:  4792

Why Vistra


At Vistra, we believe our clients’ businesses and people can make a difference in the world. That’s why our work is focused on helping our clients act with confidence and speed to seize opportunity wherever it arises. As a global corporate service provider and fund administrator with more than 5,000 professionals in over 45 jurisdictions, we empower legal entities globally to work smarter, grow faster, act responsibly, protect capital and scale across borders — by doing what we do best: reducing risk and enhancing efficiency.


We support our clients over six sectors: Private Equity, Real Estate, Capital Markets, Corporate, Company Formation and Private Wealth and deliver value across three service lines:


  • Governance, Risk and Compliance
  • Advisory and Transaction Support
  • Finance, Accounting and Administration


We grow when you grow, and we succeed when we work together across boundaries and borders, as one team. So, our promise to our clients is the same to you: working together, we will give you the confidence, the tools and the support to achieve your ambitions and leverage your unique skills — to seize your opportunity and help make a difference in the world.


You can also check out our LinkedIn Life page and our About us page to get a sense of Vistra’s culture and our values.


So, what do you think? If you are excited about working with us and think you can get the job done but not quite sure if you meet all the requirements 100%, we want to encourage you to give it a try OR have an informal chat with one of our Talent Acquisition representatives.   


Our opportunity for you


Are you fit for the future and do you add to change? Because we are looking for an Onboarding Manager to join our Vistra NL team.




Vistra Netherlands has a new, truly client centric model which focuses on client engagement and satisfaction, as well as commercial success. We offer a robust and seamless service delivery model, supported by the centre of operational excellence (enabled by efficient and automated processes).


To be able to respond to new requests from our existing clients as well as new parties, we change the way we work. Large companies expect a sparring partner at a certain level, who knows the regulations well and can advise on what a client should look out for. Our client portfolio requires more in-depth knowledge to comply with these demands.


The Onboarding Team is established to ensure a smooth onboarding process for new clients and/or client entities focusing on a great client experience on one hand while taking all the legal requirements into account on the other hand.


The Onboarding Team works in close collaboration with the Business Development team, Relationship Managers, the Compliance team and the operational service teams (legal and accounting), to deliver corporate services in the broadest sense.


So, if quality, client satisfaction and smooth organization are of paramount importance in your dictionary, you are a perfect fit for the Onboarding Team! Our renewed organization has an interesting opportunity for you and are open for a new Onboarding Manager who will contribute to make Vistra’ s services fit for the future!



Key responsibilities


As an Onboarding Manager, you commit to our clients and are overall responsible for a smooth organisation of the complete onboarding process at Vistra: from the acceptance of our proposals up to actually providing services to our clients.


  • Be operationally responsible for the formal procedure of the acceptance of new clients;
  • Manage priorities and set clear expectations for all stakeholders involved, like the Relationship Managers, the Compliance Team, Senior Management, as well as the prospects and/or existing clients during the onboarding phase within Vistra;
  • Carefully review corporate documents and KYC to ensure that they are in accordance with KYC / Anti-Money Laundering regulations and our internal policies, and be able to recognize the factors that impact the client risk profile;
  • Review the policies and procedures that arise during the client onboarding process, in order to improve the customer’s experience and organization operations;
  • Maintain the whole process of compliance and risk management: you ensure internal deadlines are met, KYC documentation is reviewed, the necessary internal documents are prepared, and that risks are identified;
  • Take part in and present new prospects in our acceptance meetings with the Client Acceptance Committee.


Attributes & Skills


  • Excellent verbal and written Dutch and English communication skills;
  • You have sound knowledge of various legal entity types; you understand and articulate ownership chains and organizational structures of varying complexity;
  • You are pro-active, client focused, trustworthy and focused on quality and progress control.


Relevant experience


  • Relevant experience (preferably with a corporate service provider and gained knowledge of WTT and Wwft);
  • Experience with KYC / CDD and compliance would be a huge advantage;
  • People with a compliance background in corporate services are also strongly recommended to react on this vacancy.



Education/Professional Qualifications


Bachelor’s and/or Master’s degree. Preferably in Law, Finance or Business Administration.


What Vistra offers


A challenging position in an ambitious organization where no day is the same. A company with a view to the future which you can grow together with and, above all, put your own stamp on.


In addition, we also offer:


  • Competitive working conditions;
  • A work laptop;
  • 8% holiday allowance & 26 days off per year + 1 flexible public holiday. You also have the option to purchase (max. 5) vacation days;
  • Premium-free pension scheme;
  • Training and courses via our online learning platform Percipio;
  • The possibility to work partially from home and a fee to set up your home workplace.


We value interdepartmental collaboration, try to work as ONE throughout the world and of course get to know each other better outside of work at our DoMiBo’s (Thursday Afternoon Drinks). We look forward to getting to know you better as well!


Join US!


Our promise to our clients is simple: we help them seize opportunity and make a difference in the world. It’s the same to you.


Make a difference — seize your world of opportunity with Vistra!




Amsterdam, NL

Department:  Operations (B203010)

Job Segment: Compliance, Recruiting, Manager, Network, Legal, Human Resources, Management, Technology